To get started with your AASTRA 6755i IP Phone, refer to our Quick Reference Guide, or you may be able to find some of the most common functions below.
To use your headset with the Aastra 55i phone, you must program your phone for hands free calling.
Residential customers can record a voicemail greeting using the following steps:
By default, the ring time before your unavailable message is heard, is 25 seconds. This can be changed using the User Portal.
Business customers can record a voice mail greeting on the 55i and 57i phones by following these steps:
Business customers can record an IVR greeting on the 55i and 57i phones by following these steps:
To transfer a call to another Extension:
Tips & Notes
When you begin a conference, you are the first party in the conference (Party 1).
Park a Call
The call will be parked on the first available parking lot 701 through 710. The parking lot number will be read back to you.
Parked calls will appear on the top right hand portion of the phone next to the “Pickup 701” and “Pickup 702” programmable buttons.
Pickup a Parked Call
Tips & Notes
We've added a blacklisting feature to our hosted voice service that allows you to block unwanted calls. When someone calls from a blacklisted number, they will hear a recording that caller has been restricted at the customer's request followed by a busy signal. It is not enabled by default so the customer will need to contact us in order to enable it.
The blacklist is manipulated by 3 features codes that can be dialed directly from any phone:
*30 - Add a number to the blacklist
*31 - Delete a number from the blacklist
*32 - Add the last number that called to the blacklist. (You will hear the last caller's number and be prompted to confirm.)
Blacklisting must be enabled on individual numbers separately, however enabled, you will be using one blacklist for all numbers. These features are company wide. For example, if someone else takes a call after the caller you'd like to blacklist, the last number will not be the one that called you. Also, anything you blacklist on your extension also becomes effective on other extensions.
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