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Security Center

Computer Viruses

Viruses can wreak havoc with your computer. Besides destroying your data, they can expose your personal information to criminals, dramatically increasing your risk of identity theft. Learn how to protect yourself, how to avoid infections, and how to respond if you’re a victim.

Built-In Email Virus Protection

All Hubris Communications email accounts are automatically protected by virus scanning software which runs on our servers. Inbound and outbound messages are scanned for known virus threats. When viruses are found, messages are blocked and notifications are sent (where possible) to the sender and to the recipient.

Alternate Routes of Infection

Email messages sent through our servers will generally be safe from viruses. However, your computer can still become infected. Especially if you run any version of Windows, you should have a virus scanning program installed on your own computer to maximize your protection.

Protecting Yourself and Your Computer

The craftiest and most dangerous viruses spread on their own. However, most computers become infected because of careless and unsafe computing practices. Learn what you can do to avoid infecting your own computer with a computer virus.

What to Do if Your Computer Becomes Infected

Clearing viruses from an infected computer can be challenging. No single set of instructions works in all cases. However, there is a basic series of steps you can follow that may help you restore your system to a healthy status.

If You Already Have Anti-Virus Software Installed

  1. Reboot your computer.
  2. Launch your anti-virus program and follow the necessary steps to download the latest updates.
  3. Disconnect from the Internet. If you have DSL, consider unplugging the infected computer from your home or office network to keep the virus from propogating to other computers.
  4. Perform a complete system scan.
  5. Follow any onscreen instructions for clearing the infected files. If the anti-virus program cannot clear the virus automatically, it should be able to quarantine the infected files and then provide instructions for you to manually repair the damage.
  6. After clearing the virus (automatically or manually) , reboot the computer and perform another complete system scan. Ensure that no more infections are detected.

If You Don’t Already Have Anti-Virus Software Installed

While it is possible to clear some viruses manually, the steps are often very complicated and difficult to perform. Despite the expense, you need to purchase anti-virus software to fix a computer which may be infected with a virus. Most retail electronics stores carry anti-virus software. After installing it, be sure to update it before using it to clear your system.

Last Resort: Performing a “System Restore”

If you cannot clear a virus infection using anti-virus software, your only option may be to perform a “system restore.” Most computers come with a CD-ROM for this purpose. It can rebuild the computer’s hard drive to the way it was when the computer was purchased, thereby getting rid of the virus.

System restoration is an option of last resort because it will cause you to loose all your settings, preferences, and files. To perform a system restore, follow the instructions provided by your computer’s manufacturer.

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