Voice uservies provided by Hubris Communications can be managed with our online user portal. To access the portal, navigate to https://voice.hubris.net/ in your web browser. You will be prompted for a username and password to log in.
Once logged in, you will be greeted by your dashboard and menu page.
We recommend staying within the Voicemail Settings, Call Forwarding, Voicemail, and Call History unless you are familiar with those other settings to avoid mistakes. If you need other changes or have questions about other features, please contact us at firstname.lastname@example.org.
Your voicemail settings allow you to select how you woud like voicemail messages to be delivered. You can also update your voicemail password (PIN) and select the email address you would like messages sent to as a .wav file attachment. If no delivery methods are selected, messages can only be accessed from the phone or by logging into the portal.
To listen to your voicemail messages, select the Voicemail Menu and you will see the messages that are saved, up to 20 messages. From this screen you will see the caller ID of the person leaving the message, the date, time, duration of the call. To play the message, select the orange play button on the right-hand side of the screen.
To delete messages, check the box next to the message to delete and then hit the 'Delete Selected' button. You can also email any message selecting the message, entering the email address and then select 'Send email with selected voicemail messages'.
Call forwarding allows you to forward calls to a designated number. For most users, call forwarding is the mechanism by which users are forwarded to your voicemail if you do not answer.
Under your Call Forwarding settings, you can turn on and off the voicemail, select how long your phone should ring before being forwarded to voicemail.
Call Forwarding Always allows calls to the extension to be forwarded to another phone number, it will not ring the extension. Number must be entered and an 11 digit number without spaces or dashes. Hit Save at the bottom of the page to save selection.
Note that for business customers the 'Hunt List' setting will supersede this menu. If your phone is supposed to ring along with two other phones upon receiving a call the Hunt list will take priority. For example, if a receptionist forwards a call to your extension, only then do your call forwarding settings come into play.
Find Me/Follow Me allows you to ring multiple numbers/extensions at the same time. For example if you wanted to have your cell phone and home phone/extension right at the same time you could create a Find Me/Follow Me. You may select up to 5 different numbers or extensions to ring simultaneously. For business customers, if you want an extension to ring, you would simply put the extension number in the box.
Find Me/Follow Me can be enabled under your Call Forwarding settings. Simply select how you would like the call to be managed. Be sure to save your changes once finished.
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