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DNS Configuration for Dial-Up Customers

DNS settings tell your computer how to locate web pages and other resources on the Internet. To properly configure your dialup connection’s DNS settings, follow the steps below for your specific operating system.

Windows XP

  1. Open the network connections folder. The instructions differ between Windows 2000 and XP:
    Windows 2000
    1. Click the "Start" menu.
    2. Choose "Settings."
    3. Choose "Network and Dialup Connections." A new window should appear.
    Windows XP
    1. Open "My Computer."
    2. In the left-hand column of the "My Computer" window, click "My Network Places."
    3. A new window appears. In the left-hand column, click "View Network Connections."
  2. Now look for an icon which represents your connection to your Hubris account. Right-click that icon and choose "Properties" from the menu that appears.
  3. A new window appears. At the top, click the tab labeled "Networking."
  4. In the middle of this window, you will see a large white box. Within this box, look for the protocol labeled "Internet Protocol (TCP/IP)." Click it one time, then hit the button labeled "Properties."
  5. A new window appears. In this window, the following options must be set correctly:
    Obtain an IP address automatically.
    Set this to "Obtain an IP address automatically" if you have a dialup or a DSL account. Only Business and Professional DSL accounts have assigned IP addresses.
    Obtain DNS server address automatically.
    Set this to "Obtain DNS server address automatically." If you have any other setting enabled for this option, please disable it by clicking "Obtain DNS server address automatically."

Macintosh OS 9

  1. Click the Apple menu.
  2. Choose "Control Panels."
  3. From the menu or window that appears, choose "TCP/IP."
  4. A new window appears. At the top of the window, set the option labeled "Connect Via" to "PPP."
  5. Set the option labeled "Configure" to "Using PPP Server."
  6. In this window, there are also two large white boxes near the bottom. If there is any information in these boxes, delete it. It is important that these boxes be left blank.
  7. Close the TCP/IP Control Panel. Be sure to select "Yes" when asked to save changes.

Macintosh OS X

  1. Click the Apple menu.
  2. Choose "System Preferences...."
  3. In the window that appears, click the "Network" icon.
  4. A new window appears. The "TCP/IP" tab should already be selected. Set the option labeled "Configure" to "Using PPP."
  5. In this window, there are also two large white boxes on the right. If there is any information in these boxes, delete it. It is important that these boxes be left blank.
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