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How to Disable Call Waiting

If you subscribe to Call Waiting and you connect to the Internet via a dial-up account, you should temporarily disable the feature each time you go online. The audible tone that signals incoming calls can cause your modem to abruptly drop your connection. By configuring your settings properly, you can prevent this problem.

If You Use the Hubris Communications CD-ROM Software

  1. Double-click the icon on your Desktop labeled “Hubris.”
  2. The “Connect to Hubris Communications” window will appear. Within this window, click the button labeled “Properties.”
  3. The “Location Properties” window will appear. In this box, you can enter various settings to alter the way the phone number is dialed.
    • Click the checkbox beside the line labeled “To disable call waiting, dial.”
    • In the box to the right, select the correct Call Waiting code. For most customers, *70, is the correct choice.
  4. Click “OK” to save your changes. Now whenever you dial into the Internet, your modem will dial the special code to temporarily disable Call Waiting before it dials the connection number.

If You Connect Directly through Windows

Instructions for Windows 95/98 and Windows ME

  1. Configure Dialing Properties to disable Call Waiting:
    1. Click the Start menu, then click “Settings,” then “Control Panel.”
    2. In the window that appears, double-click the icon labeled “Modems.”
    3. In the window that appears, click the button near the bottom labeled “Dialing Properties.”
    4. In the box labeled “Area Code,” be sure to enter your actual area code.
    5. Click the checkbox beside the option labeled “To disable call waiting, dial.” Then select the correct code in the drop down list that appears to the right.
    6. Click “OK,” then click “OK” again to save your settings.
    7. Close all windows to return to the Desktop.
  2. Enable the Dialing Properties Feature in the Connectoid:
    1. Double-click the My Computer icon on the Desktop.
    2. In the window that appears, double-click the Dial-Up Networking icon.
    3. In the window that appears, locate the icon for your Internet connection. Right-click this icon, then select “Properties” from the menu that appears.
    4. In the window that appears, enable the option labeled “Use area code and Dialing Properties.” Please note that this does not necessarily mean that you are telling your computer to dial the number as a long-distance call!
    5. In the box labeled “Area Code,” be sure to enter the area code for the dial-up access number you are using to connect to the Internet. In almost all cases, this is the same area code as your own phone number.
    6. Click “OK” to save your changes.
  3. Now, whenever you connect to the Internet, Windows will first dial the code to disable Call Waiting before dialing the Internet access number.

Instructions for Windows 2000 and Windows XP

  1. Configure Dialing Rules to disable Call Waiting:
    1. Click the Start menu, then click “Settings,” then “Control Panel.” (In Windows XP, “Control Panel” is listed directly on the Start menu.)
    2. In the window that appears, double-click the icon labeled “Phone and Modem Options.”
    3. In the window that appears, click the button near the bottom labeled “Edit.”
    4. In the box labeled “Area Code,” be sure to enter your actual area code.
    5. Click the checkbox beside the option labeled “To disable call waiting, dial.” Then select the correct code in the drop down list that appears to the right.
    6. Click “OK,” then click “OK” again to save your settings.
    7. Close all windows to return to the Desktop.
  2. Enable the Dialing Properties Feature in the Connectoid:
    1. Click the Start menu, then click “Settings,” then “Control Panel.” (In Windows XP, “Control Panel” is listed directly on the Start menu.)
    2. Double-click the icon labeled “Network and Dial-up Connections.” (In Windows XP, it’s called “Network Connections.”)
    3. In the window that appears, locate the icon for your Internet connection. Right-click this icon, then select “Properties.”
    4. In the window that appears, enable the option labeled “Use dialing rules.” Please note that this does not necessarily mean that you are telling your computer to dial the number as a long-distance call!
    5. In the box labeled “Area Code,” be sure to enter the area code for the dial-up access number you are using to connect to the Internet. In almost all cases, this is the same area code as your own phone number.
    6. Click “OK” to save your changes.
  3. Now, whenever you connect to the Internet, Windows will first dial the code to disable Call Waiting before dialing the Internet access number.
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