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Webmail

Our Webmail tool lets you access your email account from web-enabled computer. Use the links to the right to access Webmail for your area. Read on for tutorial and troubleshooting tips.

Webmail Tutorial

With Webmail, you can access your Hubris Communications email account from any Internet-enabled computer. Here are a few situations in which you might want to use it.

Check your home email account from your computer at the office.
You won’t even need to configure an email program! After you read your new messages, you will still be able to download them into your regular email program when you return home.
Keep up with your inbox while traveling.
Whether stuck in an airport, at a client’s office, or in a hotel, you can use any available web-enabled computer to quickly read and send messages.
Preview large messages instead of downloading them.
If someone has sent you a large email message, you can abort the download and review the message with Webmail instead. You'll be able to see the sender's address and the subject. You can even read the message without having to download any large attachments. You can choose to download the attachment separately, or you can delete the message altogether.
Check your Spam Folder for junk messages.
Depending on your preferences, the Spam Filter may be periodically sending messages to your Spam Folder instead of delivering them to your Inbox. You can use Webmail to see such messages and process them accordingly.

Determining Which Webmail Link to Use

Customers in Garden City, Dodge City, Liberal, Scott City, and Wichita should use the Webmail link which has been designated for their area. All other customers should use the Webmail link for “other cities.”

Logging in to Webmail

After clicking the appropriate Webmail link, you will be presented with the following screen:

Webmail Login Screen

  1. Username: Enter your login-id. This is the first part of your email address. Do not type the @-symbol or the domain name.
  2. Password: This is the same password you use to login to the service.
  3. Timezone: Select the timezone of your current location.
  4. Click the “Login” button to proceed.
  5. If the name or password is entered incorrectly, an error message will appear. Follow the link to try again. Read the Webmail Troubleshooting page for assistance.

Viewing Your Email Messages

After you log in, your folder list will be displayed. Here’s an example of what you should see:

Webmail Interface

Features similar to those in your regular email program are available as links on the Webmail page. For example, if you want to read your new messages, simply click on your Inbox folder and then click the link within the subject line. To compose a new message, click the “Compose New Message“ tab at the top.

Using Webmail in Conjunction with Regular Email Programs

Most people use Webmail to quickly read new messages and compose short messages while away from their computers. However, Webmail is powerful enough to use on its own. Whatever your preference, here are some key things you need to remember.

Viewing Messages in Webmail vs. Downloading Them with an Email Program
When you view messages in Webmail, the data stays on our servers. Once you download your messages with an email program, however, the data is transferred to your computer and then automatically deleted from our servers. Those messages are no longer viewable in Webmail.
Storing Data within Webmail
Webmail can store addresses for quick reference. It can also store a copy of each message you send so that you can review it later. It’s important for you to remember that this information is not transferred to your email program. It is a separate store of information for use within Webmail only.
Storage Limits
Your mailbox can store a maximum of 10 MB of data, including addresses you store online, sent messages, and saved messages in your Inbox.

Maintaining Privacy and Security

Email and web-based communications (unless explicitly labeled “secure”) are inherently insecure forms of communication. When using Webmail, the chief concern most people express is that messages they send and receive will somehow be stored on the computer used to login to the service. Here are some tips for maintaining your privacy and the security of your email account.

Do Not Let the Browser Save Your Name and Password
Most browsers include a feature which will remember usernames and passwords for websites so you don’t have to type them in every time. If you are using a public computer, it is essential that you do not let the browser save this information.
Usually, a dialog box appears, asking if you want to save the information after you click the “Login” button. Here’s an example from Netscape Navigator:
Save Password Dialog Box from Netscape Navigator
Always Click “Logout’ When Finished Using Webmail
When you are finished using Webmail, be sure to click the “Logout’ tab in the upper right corner of the page. By clicking “Logout,’ you force all the information viewed through Webmail to become expired. That means the information is no longer stored in the browser's temporary cache and it cannot be viewed by another person. If you simply close the browser, the information should still be expired automatically. However, clicking the “Logoug’ link is the best way to insure that your privacy is protected and your account is secured.
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