Step 4: Check your password and login-ID.

If you do not enter the password and login-ID correctly, you will not be able to log into the service. Passwords and login-IDs are case-sensitive. That means you must enter them with correct capitalization.

The Hubris Communications installation software will configure your login-ID properly based on your location. However, if you did not use the CD-ROM to configure your computer, you may need to double-check your login-ID to make sure it is correct.

Which statement applies best to your situation?
>	My password or login-ID might be incorrect. Help me fix this problem.
>	My password and login-ID are correct. Something else is wrong.

Progress
--	INTRO: Reboot computer.
--	Step 1: Verify account is active.
--	Step 2: Specify type of problem.
--	Step 3: Check your phone wiring.
>	Step 4: Check your password and login-ID.

You can use this progress menu to travel to a previous step in the troubleshooting process.

To move forward, answer the question at the bottom of each page.

Step 4: Check your password and login-ID.

Progress