Step 3: Check your phone and modem wiring.

Your computer won't be able to maintain a connection to the Internet if your phone line is not connected properly to your computer's modem. Loose connections and "daisy-chaining" can cause signal degradation and dropped connections.

Which statement applies best to your situation?
>	My wiring might be wrong. Help me fix this problem.
>	My wiring is OK. Something else is wrong.

Progress
--	INTRO: Reboot computer.
--	Step 1: Verify account is active.
--	Step 2: Verify account is active.
>	Step 3: Check phone wiring.
You can use this progress menu to travel to a previous step in the troubleshooting process. To move forward, answer the question at the bottom of each page.

Step 3: Check your phone and modem wiring.

Progress