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The Solution: How to Disable "Auto-Disconnect" in Email Programs

Instructions for disabling the "auto-disconnect" feature vary according to the email program and operating system you are using. Follow the appropriate set of directions below:

Eudora 3.x for Windows

  1. In Eudora, click the "Tools" menu, then click "Settings."
  2. In the Options dialog box, scroll down in the list of categories and click on "Advanced Network."
  3. Locate the option labeled "Automatically dial and hang up this connection." Make sure this option is not checked.
  4. Click "OK" to save the changes.

Eudora 5.x for Windows

  1. In Eudora, click the "Tools" menu, then click "Options."
  2. In the Options dialog box, scroll down in the list of categories and click on "Internet Dialup."
  3. Locate the option labeled "Hang up after receiving and sending." Make sure this option is not checked.
  4. Click "OK" to save the changes.

Outlook Express for Windows

  1. In Outlook Express, click the "Tools" menu and choose "Options."
  2. Click the tab labeled "Connections."
  3. Locate the option labeled "Hang up after sending and receiving." Make sure this option is not checked.
  4. Click "OK" to save the changes.

Outlook 2000/XP for for Windows

  1. In Outlook, click the "Tools" menu and choose "Options."
  2. Click the tab labeled "Mail Setup" or "Mail Delivery."
  3. Locate the option labeled "Hang up when finished..." Make sure this option is not checked.
  4. Click "OK" to save the changes.

Eudora for Macintosh

  1. In Eudora, click the "Special" menu, then click "Settings."
  2. In the dialog box that appears, scroll down in the list of categories and click on "Internet Dialup."
  3. Locate the option labeled "Disconnect my Internet dialup software after checking mail, if Eudora connected it." Make sure this option is not checked.
  4. Click "OK" to save the changes.

If Your Email Program Is Not Listed

Most email programs have an auto-disconnect feature. If the instructions listed above do not apply to your software, try searching the help feature within your email program for assistance.

 

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