Windows 95/98/ME TCP/IP Properties

The Network Control Panel within Windows 95, 98, and ME stores settings about your network connections. These settings include your computer's TCP/IP properties. If you configured your Internet connection without using the instructions from this website, you should double-check the TCP/IP properties for your connection to make sure that the DNS and DHCP settings are correct.

Note: These instructions are for residential internet access customers. If you are a business customer please call our technical support department for the correct settings.

Checking TCP/IP Properties

  1. You should locate your Windows installation CD as it may be required when changing any of the following settings.
  2. Launch the Network Control Panel.
    • From the desktop, right click the "Network Neighborhood" icon.
    • Within the menu that appears, left click "Properties"
  3. Network Control Panel
    • In the Network window, you will see several items in the box at the top. Click on the appropriate TCP/IP item in the list for your connection and then click the "Properties" button.
  4. TCP/IP Properties: IP Address Tab
    • In this window, your settings should match those shown here. It is important that you select "Obtain an IP address automatically".
    • Next, click on the "Gateway" tab.
  5. TCP/IP Properties: Gateway Tab
    • In this window, the "Installed gateways:" box should be empty.
    • Next, click "the DNS Configuration" tab
  6. TCP/IP Properties: DNS Configuration Tab
    • In this window, ensure that the "Disable DNS" option is selected.
  7. If you are asked to restart your computer, click Yes.