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Links to important issues our customers are asking us about.
- A Simple Guide to Technical Support
- If you must contact our support department, this article will give you some tips to make your call more successful. A “must-read” for anyone new to computing.
- How Can I Get Rid of Junk Email?
- Learn about the powerful Hubris Communications Spam Filter.
- Secure Your Computer with Windows XP Service Pack 3
- Download and install this important upgrade to improve the security of your computer!
- Manage Your Account
- Discover how you can use the Customer Account Manager to enhance your Internet experience.
Need one-on-one assistance? We’re here to help.
We’ve worked hard to make this support website easy to use, and we hope you’ll utilize it to troubleshoot your problem. However. if you cannot find a solution or if you need more guided assistance, please contact our Technical Support Department directly.
We would strongly encourage you to contact us via email if at all possible, especially if your request requires that you provide any technical details.
Support emails are normally answered within 10-15 minutes and should take no longer (and may actually be faster) than requests that come in via phone.
|Support by Email|
|You can send an email
message to our Support
Department any time.
|Support by Phone|
|Toll Free||(866) 267-4638|
|Monday - Thursday||9:00 am to 8:00 pm|
|Friday||9:00 am to 6:00 pm|
|Saturday||10:00 am to 3:00 pm|